We have a strict 24hour cancellation policy, whereby if you do not cancel or reschedule your class within this time frame your class pass will be forfeited OR your account will be charged as though you have attended the session. This allows us to keep our class sizes small and to continue to offer you our highest level of care
If you are booked into a session at 5:30pm on Monday and you cancel your session at 6:30pm on Sunday Night - Your account will be charged for this session or it will be deducted from your package.
The Preferred method for all of our payments, cancellations and rescheduling of classes is via our online booking platform Wellness Living.
Payments are required prior to booking your sessions.
All payments must be paid for online via Wellness Living (with the exception of some of our Clinical Sessions)
Where this is not possible then you may pre pay for your classes in the studio. Credit will then be applied to your account and you can then schedule your sessions online as per above.
Please be aware that you can only pre book classes that are within your paid period/package. Classes cannot be booked unpaid.